“Thus, as Adam Smith argued in his Theory of the Moral Sentiments, the individual must phrase his own concerns and feelings and interests in such a way as to make these maximally usable by the others as a source of appropriate involvement; and this major obligation of the individual qua interactant is balanced by his right to expect that other present will make some effort to stir up their sympathies and place them at his command. These two tendencies, that of the speaker to scale down his expressions and that of the listeners to scale up their interests, each in the light of the other’s capacities and demands, form the bridge that people build to one another, allowing them to meet for a moment of talk in a communion of reciprocally sustained involvement. It is this spark, not the more obvious kinds of love, that lights up the world.”

Erving Goffman

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