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I am currently UX lead and manager at DeloitteDigital, San Francisco.
I make your social media work better for people. Social Interaction Design (SxD) is user-centric approach to social media design, implementation, and strategy that accounts for how different kinds of users engage with social media, and how sites and application design and execution lead to emergent social practices. It applies to user experience design (UX), interaction design (IxD), user interface design (UI), and information architecture (IA). It draws on insights from psychology, sociology, anthropology, communication theory, and media theory. I am available for consulting to design agencies, social media agencies, startups, and social media campaign managers.
about.me
Founder, SxdSalon, a group blog
Monthly Archives: October 2005
Reading Notes on Social Capital
Social capital seems to be a slippery term. I’m tempted to think of the term “civic society,” which would combine not only the health of social relations, expressed in a population’s reservoir of good neighborliness, with its sense of a … Continue reading
Reading Notes on Niklas Luhmann’s Social Systems
Reading Notes: Social Systems and Niklas LuhmannThe complete pdf is available here Double contingency is a fact of meaning, and the domain in which social software must be situated is a meaning-based domain: each individual must come to understand what … Continue reading
From User Practices to Social Practices
Designers like to establish who their users are before commencing with a system’s engineering and architecture, and for obvious reasons. Knowing one’s user is tantamount to knowing how one’s product or service will be used. And yet it’s impossible to … Continue reading
