Tuesday, July 18, 2006

Folksonomic Value Proposition

Distribution x (Production/Recording) = Value

From a social interaction designer's perspective, the 2.0 web is a fascinating and somewhat confusing amalgamation of information selection and delivery, computing functionality, social interaction, individual user activity, design, and presentation, all rolled out over time through a medium whose front and back end continuously present and integrate their use. We're accustomed to polls on television, surveys over the phone, radio call in talk shows, and numerous other participatory media. But only the current web is a social medium whose particpation barrier is low enough to have attracted the highest level of intervention by certain governments and organizations. Low enough to carry talk of the most intimate and cheap kind, available enough to publish it alongside the most official decree and manifesto. A talk system whose dialtone is more up than Verizon's, whose open-ness to participant can be frustratingly open, and which records and makes available all talk such that the talk is preserved, but also sustained indefinitely. A talk system whose organization across time and space, in other words, is unique, as talk, and as medium.
This is one of a few parts on the folksonomic phenom. I'm not sure how many parts yet. Three maybe. (Not two, unless proceeding to three. Five is right out.)

Online communities vary by the intensity and richness of the relationships and activities they're built on. A typical social software service like GoingOn, which hosts profiles, discussions, posts, and which enables direct interactions can generate richer community participation than "communities" that exist by virtue of blogrolls and commentary. And it is my view that blogposts plus comments do not equal conversation; message boards would be a more accurate metaphor. Similarly, "community""would be a misnomer for the phenomenon of loosely networked blogs.
Folksonomic participation sites like digg.com, del.icio.us, and technorati.com seek to create value by aggregating individual participation. Not, in other words, through member to member communication. What one person finds interesting, when she adds it to a tagging site, contributes to shared community knowledge. The more other users submit the same interest and site, and possibly tag identification, the more this loose social system can produce "knowledge." So goes the idea.
There's no disputing that value is added during social participation, but there is some debate around what that value is, not to mention how to measure it. Tag cultures, for example, are a knowledge system that combines at least two axes of value: categories associated with web site content; and popularity. In much the same way that a lottery jackpot grows more quickly the more it is worth, social media, too, deliver content dynamically updated by its very consumption.
I'm tempted to say that social media uniquely captures participation: a means of production that records its own consumption. And whose consumption is its distribution. Only electronic media can claim this, for it's only with digital media that consumption does nothing to the original, each product being a copy already.

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7 Comments:

At 3:40 PM, Blogger Mike_Epler said...

Adrian,

I would propose that your formula,
Distribution x (Production/Recording) = Value, should include personal value as a percentage of distribution as not all individuals who acquire it though distribution will find it valuable and it's value may descrease as a function of time as new knowledge or an expansion of the base knowledge, supercedes the older knowledge.

As a graduate student in Knowledge Management our team has been reviewing public tools and comparing them to use in a corporate enterprise. The addition of the corporate politics and desire to advance impacts the trust quotient of knowledge exchange between community participants. In our reviews of corporate and governmental Communities of Practice (CoPs) we have seen growth can be rapid based upon the openness of the entities staff. Another phenomena in the commercial world seems to be a high percentage of transitory networks setup used and then left for dead either due to a project nature or lack of participation. The utilization of public social systems in the next generation of workers will impact this acceptance greatly.

As an enterprise implementation each of the following features have their advantages depending upon the nature of the community and the users.

- Instant Messaging
- Email Interface
- Blogging
- Wiki
- Many Data Types (PC File, Sound/Music, Video, Pictures, etc)
- Desktop Sharing
- Forum Discussion Threads
- Learning Content Creation in the form of audio/visual assisted Powerpoint or a basic Flash assembler
- Groups / Networks
- Events
- Presence Notification
- Personalization
* Favorites (Music, Video, Links, Cars, Clothes, Tools, SW, HW, Colors, etc.)
* Quiz Results
* Polls
- Reporting on Aggregated Data
* Content Use
* Preferences based on Tag
* Displayable by User (Top 5 xxx)
- Ratings (On User and Content)
- Reward System
- Expert Location Capability
- Multiple Community/Group Types (Public, Invite Only, Secret)
- An ability to personalilze look and feel
- Security Management (Easily by Sample Templates and Detailed)

A short term community may not see the value of tagging, due to the time to create the tags, so auto tagging is required, preferably based upon an agreed upon base taxonomy.

Well enough for now!

Mike

 
At 6:14 PM, Blogger adrian said...

Mike,
That equation was facetious and facile and you're right. I meant perceived value, though. One thing we can say of social value is that it's a distant relative of use value. hence my stubborn refusal to drop "popularity" and its skewed and biased preferences from an explanation of folksonomic functioning.
You're right on in your analysis of social tools, w/r/t corp vs educational COPs. A radical Frenchie might even say that schools = disclipline. Corporations = profit. The organizational needs being different, their perceptions will be different, as will the structuring of authority, trust, responsibility, the distribution of roles, positions and accountabilities w/in any communication schemes seen in either.
To wit, hall pass required in one, rolodex in the other, though both = access!
cheers
a

 
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