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I am currently UX lead and manager at DeloitteDigital, San Francisco.
I make your social media work better for people. Social Interaction Design (SxD) is user-centric approach to social media design, implementation, and strategy that accounts for how different kinds of users engage with social media, and how sites and application design and execution lead to emergent social practices. It applies to user experience design (UX), interaction design (IxD), user interface design (UI), and information architecture (IA). It draws on insights from psychology, sociology, anthropology, communication theory, and media theory. I am available for consulting to design agencies, social media agencies, startups, and social media campaign managers.
about.me
Founder, SxdSalon, a group blog
Monthly Archives: April 2009
The Inmates Have Requested Asylum
I spent much of yesterday afternoon listening to podcasts from a conference I wish I had attended: the IA Summit. The podcasts are up on Boxes and Arrows (thank you Chris Baum!) and are well worth a listen. I also … Continue reading
Posted in Design, SxD Theory
Tagged interaction design, social interaction design, social media, user experience, ux
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Social media personalities and Personas 2.0
I’m featured today in a Hot Studios interview with me about my social media personality types. Coincidentally, or serendipitously, I’ve been working for the past several days on conversation models for social media designers, interaction designers, and social media user … Continue reading
Social capital on twitter: analytics of flow
I’ve been thinking lately about social analytics, and in particular how it applies to twitter. Twitter is a conversation tool, and content on twitter is more akin to speech than it is to its long-form brethren. The term “micro-blogging” is, … Continue reading →