June 2009 06
Behavior: hard-wired or soft-aware?
Posted By : Adrian Chan

Josh Porter has a nice post out this week on the importance of taking user behaviors into account in social experience design. In Behavior First, Design Second, he makes use of an example I often

June 2009 03
Users: which is which, and who is who?
Posted By : Adrian Chan

Who knows?On the phone yesterday with friend and colleague John Cass (SNCR), he happened upon an interesting topic. One for social media professionals of all kinds: designers, builders, funders, pundits. The question came up: doesn’t