Better social media engagement through user experience and social practices
We in the social media industry are given to talk about the fortunes of our leading companies. Twitter, Facebook, and Foursquare are our brands. They are the characters in our story, legends of their own
I recently met with a potential client to do some work on crafting promotional tweets and Facebook status updates with the purpose of sharing commercial offers across social networks. This might not seem to fall
I very rarely write about what I do. My work is germane and practical; my writings, reflective and theoretical. But I would like to pen a few thoughts about my work as a freelance and
This post is an attempt at reaching the startups and social application companies out there that don’t have in-house social interaction design. And the many angels, funders, and venture firms that back them. I would
Once long ago when I was a young web developer freelancing out of a shared work space here in San Francisco I did a job for a change management consulting firm. I was not building
The design of social media tools and services is a bit of an art, and a tricky one at that. Where design methodologies exist, they compete with business requirements and a rapidly changing landscape. Where