- Principles of Social Interaction Design?
- Designing Social for the Enterprise
- Social design of the collaborative economy
- Mirror, surface, window – three modes of the social screen
- Gravity7 to Enterprise…UX and social in the workaday world
- The conundrum of corporate social media use
- Enterprise systems of engagement — social designers needed
- Apple, the rise and fall of “aura,” and the social brand image
- Big UX, small UX
- Instagram profiles: the social image
- The system that breaks is not the system that repairs
- Beyond the Social Object
- The medium and its messengers: story-telling and social media
- Marketers may talk value, but user experience should not
- Zen, and the art of game mechanics
I am currently UX lead and manager at DeloitteDigital, San Francisco.
I make your social media work better for people. Social Interaction Design (SxD) is user-centric approach to social media design, implementation, and strategy that accounts for how different kinds of users engage with social media, and how sites and application design and execution lead to emergent social practices. It applies to user experience design (UX), interaction design (IxD), user interface design (UI), and information architecture (IA). It draws on insights from psychology, sociology, anthropology, communication theory, and media theory. I am available for consulting to design agencies, social media agencies, startups, and social media campaign managers.
Founder, SxdSalon>, a group blog
Monthly Archives: August 2011
There have been a lot of signs recently that social media is prime for some critical pause and reflection. Anemic growth in user acquisition, a sense of fatigue, copycat sites and services, and unworkable business models all point to industry … Continue reading →
So Facebook, confronting a conundrum on where to press on user activity — Places or Pages — has nullified the Place checkin. In favor of location tagging, which is now possible from inside of Facebook posts (no need to be … Continue reading →
It’s out there, in the air, a murmur if not clear as writing on the wall. Hushed whispers about feed fatigue. Seasonal slowdown. A proliferation of bots. And among the real users: a sense that it’s always more of the … Continue reading →