Better social media engagement through user experience and social practices
Imperfect and unfinished as any project on contemporary products will be, my Principles of Social Interaction Design is now available for free download. This project has taken a couple of years, and in places bears the
This post is an attempt at reaching the startups and social application companies out there that don’t have in-house social interaction design. And the many angels, funders, and venture firms that back them. I would
The design of social media tools and services is a bit of an art, and a tricky one at that. Where design methodologies exist, they compete with business requirements and a rapidly changing landscape. Where
I’ve been doing an awful lot of talking to potential clients in the past weeks. As a consequence, my social interaction design pitch has tightened up. I’m going to attempt a brief and concise (un-Chan-like)
The following is a raw and unedited email exchange between myself and Thomas Vander Wal (@vanderwal), fellow social interaction designer and social software architect par excellance. Thomas and I have complementary perspectives on social media
This post is about social interaction design. I’ve been gestating around the concept of “frames” for the past couple weeks. Frames of meaning, frames of experience, and frames as a concept for a user-centric description