Better social media engagement through user experience and social practices
It’s becoming increasingly clear to me (perhaps I’m slow) that live video chat will be among the next new things to reshape the social web experience. Friend and colleague Bernard Moon brought this to my
I dipped back into Eric Berne yesterday for a while. Berne was a Transactional Analyst, and has insights into the structure of human interaction that would seem obvious to us now. That, for example, interactions
At the risk of speaking too soon on Facebook’s announced design changes, I want to venture some reflections on what it seems Facebook is doing. I’ve long argued for capturing user interests over needs and
The key to designing social media well lies in designing it for a user’s social interests. Conventional software addresses the user’s task-oriented needs and objectives. But social media succeed when they engage the user’s social
“Structure thus refers, in social analysis, to the structuring properties allowing the ‘binding’ of time-space in social systems, the properties which make it possible for discernibly similar social practices to exist across varying spans of
I’m on Quora quite a bit, well pretty much every morning, just to see if anything jumps out. Most questions are dull, unpolished bits of unrefined treacle. Little question droppings that make you wonder why,