Better social media engagement through user experience and social practices
The following is a raw and unedited email exchange between myself and Thomas Vander Wal (@vanderwal), fellow social interaction designer and social software architect par excellance. Thomas and I have complementary perspectives on social media
This post is about social interaction design. I’ve been gestating around the concept of “frames” for the past couple weeks. Frames of meaning, frames of experience, and frames as a concept for a user-centric description
Josh Porter has a nice post out this week on the importance of taking user behaviors into account in social experience design. In Behavior First, Design Second, he makes use of an example I often
Who knows?On the phone yesterday with friend and colleague John Cass (SNCR), he happened upon an interesting topic. One for social media professionals of all kinds: designers, builders, funders, pundits. The question came up: doesn’t
I spent much of yesterday afternoon listening to podcasts from a conference I wish I had attended: the IA Summit. The podcasts are up on Boxes and Arrows (thank you Chris Baum!) and are well