Better social media engagement through user experience and social practices
Foursquare and Yelp are each sites that capitalize on user-contributed reviews and recommendations. Users contribute their favorite places and things to do, spotlighting best-kept secrets and customer favorites. Users get visibility and even some amount
The social interaction requirements docWe’re all familiar with the MRD and PRD, documents used to set market and product requirements for a new software application or service. For social media products, I think there’s another
11.On the heels of a bit of to-and-fro with Josh Porter (@bokardo) and Adina Levin (@alevin) on leaderboards as used in social media, I have to confess that Josh may be right. Designers do influence
People who know me personally are familiar with my baroque inclinations for turning simple things into brid”s nests of complexity. I’m drawn to what lies behind, below, before, and because of anything that has to
The realtime trend continues unabated, with presentations at TechCrunch50, Facebook’s recent updates, and next-generation newspaper designs all extending the impact and value of the stream in social media. Disaggregation begets reaggregation, as demonstrated by the
I have been asked recently to explain Social Interaction Design (SxD) in simple terms. What it is to design and designers, and to user experience design fields in particular (interaction design and information architecture). But