Better social media engagement through user experience and social practices
Social media will continue to penetrate the enterprise in 2010. And if past discussions are any indication, we should be able to look forward to a healthy discussion around similarities and differences between consumer-facing social
All social media involve a dislocation that de couples the act of communication or interaction from its artifact, which is a text or recording. This is a shame, in some respects, but one that creates
One of my favorite books about community is a work by Nobel Prize winner Elias Canetti called Crowds and Power. It’s a beautiful and thoroughly insightful study on people assembled in different ways and for
I had other things in mind for this morning until a client sent me an article in today’s Wall Street Journal about online ratings. She, like many others running review and ratings-based sites, is “suffering”
This post is a reflection on some questions raised by Adina Levin in a post on Google Wave dated July. I haven’t myself used the product, so this is not a product review but is
If one did a semantic analysis of the language I use in my blog posts of late, I’d not be surprised if two of the words I use most are “many” and “different.” I much