Better social media engagement through user experience and social practices
I have been asked recently to explain Social Interaction Design (SxD) in simple terms. What it is to design and designers, and to user experience design fields in particular (interaction design and information architecture). But
Interaction design works, in part, because it is able to anticipate user behaviors. Design theory models interactions: with products or services and their features, functions, interface, and so on. And if we’re reasonably competent and
Stowe Boyd has an excellent post today on social news. While at first I was going to just leave a comment, my thoughts ascended from commentary to a post in their own right. Not wanting
I consider social media to be talk technologies, and I’ve been suspecting of late that the debate around “transparency” is a debate about communication. I say this only because transparency is sometimes used to describe
In the process of considering the differences between “regular” consumer social media, and social media in the enterprise, I’ve been turning over the idea of ambient intimacy vs ambient knowledge. I thought “knowledge” might not
The topic of metaphor came up the other evening over dinner with some friends. Metaphor, and social media in particular. We had gathered at the behest of Andreas Weigend with the express purpose of having