Better social media engagement through user experience and social practices
Josh Porter has a nice post out this week on the importance of taking user behaviors into account in social experience design. In Behavior First, Design Second, he makes use of an example I often
Who knows?On the phone yesterday with friend and colleague John Cass (SNCR), he happened upon an interesting topic. One for social media professionals of all kinds: designers, builders, funders, pundits. The question came up: doesn’t
Days late and somewhat hurriedly I’ve finally uploaded my NewComm Forum 09 slideshow to slideshare.net. My talk was an overview of social interaction design, a framework and approach to social media that I’ve been developing
I spent much of yesterday afternoon listening to podcasts from a conference I wish I had attended: the IA Summit. The podcasts are up on Boxes and Arrows (thank you Chris Baum!) and are well
I’ve been thinking lately about social analytics, and in particular how it applies to twitter. Twitter is a conversation tool, and content on twitter is more akin to speech than it is to its long-form
The floor in front of me is half covered with paper sketches. Blank sheets awaiting diagrams and visuals. Which is in part why they’re still there. I have arranged them into short stacks by category.