Better social media engagement through user experience and social practices
In the process of considering the differences between “regular” consumer social media, and social media in the enterprise, I’ve been turning over the idea of ambient intimacy vs ambient knowledge. I thought “knowledge” might not
The topic of metaphor came up the other evening over dinner with some friends. Metaphor, and social media in particular. We had gathered at the behest of Andreas Weigend with the express purpose of having
Just a short post, friends, to rant a bit about a couple social media research posts I’ve just come across. As invaluable good research is on the uses and implications of social media, I’m sometimes
There’s been an interesting conversation underway on IxDA about design and influence. The original post on Johnnyholland also has a few tasty comments. My own take on issue of whether or not designers should be
The following is a raw and unedited email exchange between myself and Thomas Vander Wal (@vanderwal), fellow social interaction designer and social software architect par excellance. Thomas and I have complementary perspectives on social media
Influence metrics are growing up. According to Adage, Razorfish is about to introduce “the SIM score, which stands for social influence marketing.” The new score is covered by Abbey Klaassen in What’s Your Brand’s Social