Better social media engagement through user experience and social practices
Interesting article about Aardvark in the New York Times over the weekend. InNow All Your Friends Are in the Answer Business, author Randall Stross covers a few “answer businesses” alongside Aardvark’s recently public IM service.
My Dad used to tell a joke that would send him into eye-tearing peals of self-induced laughter. He’s a group therapist, and trained with Transactional Analysts. TA is the school of thought that gave us
This post is about social interaction design. I’ve been gestating around the concept of “frames” for the past couple weeks. Frames of meaning, frames of experience, and frames as a concept for a user-centric description
I’m going to write a post that may get me in a wee bit of trouble. A post in which, if I’m honest with myself, I’ll need to reveal more of my own experience using
Josh Porter has a nice post out this week on the importance of taking user behaviors into account in social experience design. In Behavior First, Design Second, he makes use of an example I often
Conversational media may be new to brands, and talk may make for a new kind of marketing, but there’s little new to what we talk about, do with it, do it for, and with whom.