Better social media engagement through user experience and social practices
Social software and social media sites present an interesting challenge to those of us interested in the user experience. Where the user experience in “conventional” software can be examined according to assumptions we (know how
“Of all the gin joints in all the world, you have to come into this one…” Ever get that feeling that there’s a whole lot more talk going on here than there is listening? That
White Paper: Social Interaction Design Guide: Social Media, Social Practices, Social Content 76 pages. by Adrian Chan I’ve had to take a break from social media blogging lately to work on a few white papers
Reading Notes: Social Media, Mass Media PDF, 45 pages The Reality of the Mass Media, by Niklas Luhmann, and Anthony Giddens’ Modernity and Self Identity together provide a rich basis for unpacking how online media,
I’ve been busy working on several papers lately… blogging’s been sparse at best… here’s the first of three of the papers… reading notes on Eric Berne’s notion of the transaction and the emotional “stroke”… must
I’m nearing release of some 120 pages of social interaction design material, all of it around the action domains and social practices, as well as design of content and action systems for social software (social