Better social media engagement through user experience and social practices
I wrote several times last year about frames and re-framing the approaches to social media design. The concept of frames is borrowed from Erving Goffman’s analysis of face-to-face social interactions. In brief, frames are how
Social media will continue to penetrate the enterprise in 2010. And if past discussions are any indication, we should be able to look forward to a healthy discussion around similarities and differences between consumer-facing social
I’ve just gotten off a skype call with friend and colleague, and fellow sxdsalon member Thomas Vander Wal. Thomas and I pick up the virtual phone about every month or six weeks to tie up
A post by friend Chiah Hwu today has reminded me of a topic that was on my mind recently. That being both the subtext and explicit goal of a series of well-catered, guested, and hosted
A few weeks back, Jeremiah Owyang wrote a piece “Revealing Google’s Stealth Social Network Play.” In it he detailed the tactical benefits of a combined of Google Reader, Wave, and Sidewiki in a back-door strategy
All social media involve a dislocation that de couples the act of communication or interaction from its artifact, which is a text or recording. This is a shame, in some respects, but one that creates