Better social media engagement through user experience and social practices
One of my favorite books about community is a work by Nobel Prize winner Elias Canetti called Crowds and Power. It’s a beautiful and thoroughly insightful study on people assembled in different ways and for
I had other things in mind for this morning until a client sent me an article in today’s Wall Street Journal about online ratings. She, like many others running review and ratings-based sites, is “suffering”
This post is a reflection on some questions raised by Adina Levin in a post on Google Wave dated July. I haven’t myself used the product, so this is not a product review but is
Foursquare and Yelp are each sites that capitalize on user-contributed reviews and recommendations. Users contribute their favorite places and things to do, spotlighting best-kept secrets and customer favorites. Users get visibility and even some amount
11.On the heels of a bit of to-and-fro with Josh Porter (@bokardo) and Adina Levin (@alevin) on leaderboards as used in social media, I have to confess that Josh may be right. Designers do influence
I started wondering last evening what twitter would be like if in addition to followers we could also see who was actually being paid attention to. The groups many of us use in clients like