Better social media engagement through user experience and social practices
The social interaction requirements docWe’re all familiar with the MRD and PRD, documents used to set market and product requirements for a new software application or service. For social media products, I think there’s another
11.On the heels of a bit of to-and-fro with Josh Porter (@bokardo) and Adina Levin (@alevin) on leaderboards as used in social media, I have to confess that Josh may be right. Designers do influence
I started wondering last evening what twitter would be like if in addition to followers we could also see who was actually being paid attention to. The groups many of us use in clients like
People who know me personally are familiar with my baroque inclinations for turning simple things into brid”s nests of complexity. I’m drawn to what lies behind, below, before, and because of anything that has to
We’re now four years into social media, depending on how you measure it. We have a goodly number of best practices to share, from the activity update that is fast becoming ubiquitous among social networking
Interaction design works, in part, because it is able to anticipate user behaviors. Design theory models interactions: with products or services and their features, functions, interface, and so on. And if we’re reasonably competent and