Better social media engagement through user experience and social practices
This slideshow introduces a view of the social media user that emphasizes the sociability, communication, and interaction skills and competencies. In it I make the argument that user experience and interaction designers approach social media
Hi folks, I’m pleased to announce that I”ll be a Senior Fellow at the Society for New Communications Research this year! I’ll be focusing on research in a couple areas: social media marketing and advertising,
heya folks, I can finally re-launch my site (softly), which now focuses on social interaction design entirely. I also have a slideshow that introduces, with the brevity forced by use of bullets, the concepts of
Getting the talk right on social media sites is essential to success. And the range of tools and post types (blog, comment, discuss, video, etc) and messaging types available on social software sites has never
The rise in the popularity of user reviews on social media sites has a lot of people talking. Here is a mode of social interaction online that doesn’t require joining MySpace and putting one’s Self
Social software and social media sites present an interesting challenge to those of us interested in the user experience. Where the user experience in “conventional” software can be examined according to assumptions we (know how