Better social media engagement through user experience and social practices
I thoroughly enjoyed the presentation by UPS’s Debbie Curtis-Magley at Tuesday’s Blogwell in San Jose. Her topic was social media monitoring, and her team’s experiences watching conversational media for UPS-related traffic. Keen to learn what
I’m at blogwell in San Jose, listening to John Earnhardt Cisco Systems and Ken Kaplan from Intel discuss corporate blogging strategies. Cisco favors video, which is in keeping with its own telepresence efforts. Video has
I don’t normally write personal posts. But last night, during one of those proverbial late-night-staring-at-the-ceiling attempts to sweep the cobwebs from the corners of my mind in order to prepare it for rest, I had
“Of all the gin joints in all the world, you have to come into this one…” Ever get that feeling that there’s a whole lot more talk going on here than there is listening? That
An article in today’s SF Gate caught my eye. It’s title included the word “Webocracy,” so I knew right away that it must have to do with web 2.0, Silicon Valley, and the like. Like
Marshall McLuhan, in Understanding Media, writes: “What we are considering here, however, are the psychic and social consequences of the designs or patterns as they amplify or accelerate existing processes. For the ‘message’ of any