Better social media engagement through user experience and social practices
The third law of social interaction design is that communication is transformed by the medium, which separates what is said from the saying of it. In everyday face-to-face encounters, we say something by speaking. But
Alfred Hitchcock used to say that he never made a “Whodunnit” movie. His movies were “For whom was it done?” In fact a lot of his movies begin with the crime. In some, the victim
There’s a concept we don’t use nearly enough in social media, even though it describes what is possibly the single-most important phenomenon of online interaction: contingency. It means, roughly, that one thing is contingent on
This is a re-post of a comment left on a post by Larry Irons, who commented on my recent post about HP labs’ research on twitter’s social networks. My comment became a post unto itself.
I missed this research on twitter social networks as i was taking time away from the internets when it was posted. Here’s Jeremiah Owyang’s coverage of network analysis conducted at HP labs. The research does
This post is a follow up to the First law. There are two more coming. The second law of social interaction design is that the functionality of social media is contingent on social practices that