Better social media engagement through user experience and social practices
Josh Porter has a nice post out this week on the importance of taking user behaviors into account in social experience design. In Behavior First, Design Second, he makes use of an example I often
Who knows?On the phone yesterday with friend and colleague John Cass (SNCR), he happened upon an interesting topic. One for social media professionals of all kinds: designers, builders, funders, pundits. The question came up: doesn’t
I spent much of yesterday afternoon listening to podcasts from a conference I wish I had attended: the IA Summit. The podcasts are up on Boxes and Arrows (thank you Chris Baum!) and are well
The recent skittles twitter campaign used a feature in limited testing at twitter. It’s called integrated search, or real-time search. You could see it at work Sunday & Monday on the skittles.com homepage, or in
Alfred Hitchcock used to say that he never made a “Whodunnit” movie. His movies were “For whom was it done?” In fact a lot of his movies begin with the crime. In some, the victim