Better social media engagement through user experience and social practices
The first law of social interaction design is the law of user centric design. The user centricity of social media is obvious. Social media are voluntary, and they mean to their users what their users
All social media work only because we use them. And thus it’s a given that the social technologies that attract and get the most use tell us something about what works: from a technical standpoint
In a series of posts over on JohnnyHolland.org I recently made an attempt at teasing out social interaction design issues specific to lifestreaming. Lifestreaming was last year, and the year before, the sort of rich
I’ve been gestating ideas for the past several days around ways to use social media for PR purposes that would exceed the normal use of social media tools to print and distribute PR messaging. It
This an email exchange between myself and Edelman Sr VP Christel van der Boom on last night’s panel at the Horn Group. We thought it would be worth sharing. I’ve simply copied the final email
This short slideshow has been sitting about on my machine for months. This morning, for no particular reason, I decided to wrap and post it. It’s a reflection on some of the paradoxes of social