Better social media engagement through user experience and social practices
Principles of Social Interaction Design? Social media are talk technologies. They are the means of production in an age of communication. They aid in the production and exchange of knowledge and information and culture, based
I remember attending a local unconference for social startups several years ago. This was in the heady days when social was fresh and much had yet to be defined. Session after session plumbed the myriad
Lots of interesting attention of late being paid to the collaborative economy. Collaborative economies are of course nothing new. Prior to the rise of capitalism and the organization of society around production and economic trade,
User experience designers like their conceptual models. We are professionally prone to build and rely on models and abstractions — mental constructs known not for their accuracy but perhaps for their utility. In the world
They say a picture is worth a thousand words. That’s because a picture says something. What is says, by whom, or to whom, is not the point, and can’t be, because the picture is not
The idea of social objects has been around for quite some time. Indeed, a lifetime in internet years. But for all of its conceptual durability, it offers limited theoretical insight — to the point of